What To Do If You Encounter A Problem In An Online Casino

If you like playing games at USA credit card casinos (or any other online gambling platform for that matter), you should know what to do if you encounter a problem or an issue. Here’s a short step-by-step guide on what you need to do to resolve it.

The first step is to identify whether what you do is an actual problem, or just you failing to understand how something works. If you’re new to the online environment and playing online casino games for the first time, it’s completely natural to take some time to understand how things work.

The second step is, therefore, to check the FAQ pages of the help area of the site. Before contacting support, you need to see whether what you encountered is already covered in the official help section on the platform.

You might find an answer there and immediately apply it to your situation. However, if you cannot find anything in the FAQs, then you need to do the most important step next.

Contact Support

Therefore, the third step is contacting the support. However, to do that, you need to know what the working hours are and what methods there are to contact them.

First of all, make sure to see whether there’s live chat available on the site. It’s the fastest method to get someone from support to help you. You will be connected to an available team member who will assist you with your issue.

If live chat is not available, email is the next best thing. However, email responses are usually slower, and you might have to wait anywhere from a couple of hours to a couple of days before you get a response.

Lucky for you, the majority of online platforms for playing casino games nowadays are made to be virtually error-free. Most of the time when someone encounters a problem, it’s because they lack experience in playing online casino games.

Online platforms do their best to provide maximum support for all newcomers and assist them with starting their online casino journey.

If you’re interested in one such journey, make sure to choose USA friendly online casinos that are considered intuitive and offer great casino bonuses. Once you find the platform you like, all you have to do is sign up and make a deposit.

However, don’t forget to read the FAQ or help pages if an issue arises before actually contacting customer service of the site of your choice.

ClubUSA Casino Weekend Promotion Overview

ClubUSA is one of the USA credit card casinos that offers some of the best online slots and other popular casino games. If you’re new to this platform, make sure to check out its lucrative welcome offer, where you can get a 300 percent deposit bonus up to $3,000.

We’ve discussed this bonus in one of the previous articles, and this time, we’re going to focus on a different promotion — the Weekend Promotion.

First of all, to claim this promo, you need to go to the promotions section of the site and find the coupon code. At the moment, the code you need to use is WEEKEND, but the casino reserves the right to change that, so it’s always a good idea to check the code.

You need to input the code before making a deposit to trigger the bonus. The minimum amount you need to deposit is $150, and the match amount is 70 percent.

Therefore, the minimum amount you can get as a bonus is $105. The bonus money is subject to wagering requirements, which are set to 25x for this bonus.

That’s Not All

However, the promotion doesn’t end here, as you also get a 10 percent Cash Back bonus that comes with wagering requirements of 2x and the maximum cashout of 10x. The maximum amount of money you can receive via Cash Back is $1,000.

To receive your cashback bonus, you need to contact customer support and let them know that you want to trigger this part of the bonus as well.

The best thing about this bonus is that you can claim it three times every weekend. In other words, this bonus is redeemable an unlimited number of times.

If you want to claim a bonus on a day other than Saturday or Sunday, make sure to check out other promotions that this casino offers. Basically, you can claim a bonus for every day of the week. This way, you will always have a good reason to play games on ClubUSA and have fun.

The ClubUSA Casino platform offers various great prizes; however, it’s not the only casino platform out there offering promotions for new and existing players.

In fact, you can check out numerous casino bonuses from other popular online sites offering credit cards as payment methods. Some other interesting platforms that have similar offers to club USA are Aladdin’s Gold Casino, Lucky Red Casino, Bet Online, Bovada, and more.

How To Claim The Welcome Bonus At Aladdin’s Gold Casino

Aladdin’s Gold Casino is one of the USA credit card casinos that offers plenty of online casino games, including online slots, roulette, blackjack, video poker, and more. There are plenty of options to choose from, and you are guaranteed to have a great time discovering various slot titles or playing any other casino games.

Apart from credit cards, this slot also offers several other interesting payment options, including Bitcoin, which is actually important for claiming the platform’s welcome bonus.

First of all, you need to register on the site. You can do that by clicking the Create Account button which is located in the upper right corner of the site. All you have to do now is enter your personal info and billing information. Make sure that your payment method is either Mastercard or Bitcoin.

Next, you need to make a deposit. But before that, make sure to check out the coupon code for the welcome bonus that you want to use on Aladdin’s Gold.

Bonuses Available

At the moment, there are two bonuses available on this site, and both of them are available exclusively for people who use Mastercard or Bitcoin.

The first welcome offer will give you a 200 percent deposit bonus on seven deposits for seven days. However, you will be able to use the bonus money only for playing online video slots.

The second welcome bonus will give you a 100 percent deposit match bonus, also for seven days and seven deposits. However, you can use the bonus money to play any other game on the platform (except for a few specific ones, so make sure to check that out).

Both welcome bonuses come with terms and conditions that you need to stick to to get the most out of them, so feel free to read more about them on the site.

Once you enter the coupon code and make at least the minimum deposit required to trigger one of the two welcome offers, your money will be transferred to your casino account balance. You will immediately receive bonus money that you can use playing either slots or other casino games.

Aladdin’s Gold Casino offers plenty of exciting games and great promotions, but it’s definitely not the only platform offering great service. Namely, there are many exceptional online casinos out there offering lucrative casino bonuses for new and existing players, so make sure to check them out and improve your overall online casino experience by far!

Desert Nights Casino Offers Modern Santa Bonuses

If you’re a casino lover who enjoys playing games on USA credit card casinos, then Desert Nights is a great choice for you. Depending on your location, this platform might be familiar to you as Uptown Aces online casinos.

As of Nov. 29, this platform offers a new type of bonus. In fact, it’s several bonuses made for all those players who want to have a Merry Christmas.

This is essentially a three-part bonus, and each part is activated with an appropriate bonus code that you need to use. Basically, what you get is two match bonuses with additional free spins and a $100 gift as the third bonus.

To claim the first part of the bonus, you need to redeem a code for it, and you will receive a 150 percent Match Bonus plus 25 Free Spins. In other words, if you deposit $100, you will get an additional $150 that you can use to play games on Desert Nights.

The second part of the bonus is also activated with a code, and it is even more rewarding — you will receive a 200 percent Match Bonus plus 25 Free Spins. Therefore, if you deposit $100, you will get $200 more for playing games.

Finally, the third part of the bonus is a $100 Gift, which is also activated with a code.

To redeem these coupon codes, make sure to check out the promotions page on the site, and follow the instructions on how to use them.

Terms and Conditions

Naturally, this bonus comes with a set of terms and conditions that you need to take into account. First of all, the minimum amount you can deposit is $30. Depositing less than that will not activate the bonus.

Moreover, the wagering requirements for slots and keno games are set to 30x plus 10x on spins winnings. On the other hand, there’s no maximum cashout for this bonus.

The free chip bonus (the third part of the Modern Santa Bonuses) comes with a 40x rollover, and the maximum possible cashout is $500. The promotion needs to be activated in the proposed order (1st Match Bonus, 2nd Match Bonus, Free Gift). It is available until Dec. 31, so make sure to claim it as soon as possible.

If you don’t manage to claim the bonus in time, don’t worry. There are plenty of other great casino bonuses offered on various online casinos. So make sure to check out some of the best ones that can enhance your online gaming journey.

Rudolph Awakens — New RTG Christmas Slot Launched

Rudolph Awakens is a Christmas slot created and launched by popular online slot developer Real Time Gaming and available in the majority of USA credit card casinos that support RTG games. The game features a standard 5×3 grid and a total of 30 paylines.

Moreover, the maximum amount you can win is 50,000x your bet, and you can activate numerous interesting bonus features that will improve your slot-spinning experience and help you create a big win.

The number of lines is adjustable, meaning you can set how many lines you want to include in every spin. Moreover, bets per line start from $0.01 and go up to $5. In other words, the total amount you can bet per spin is $150.

The game features a wild symbol, which appears on reels 2, 3 and 4. It has the power to substitute any other symbol on the reels except for the extra games symbol. Now, the wild is depicted by a frozen Rudolph, which will nudge on reels 2 and 4 during normal play to cover the entire reel. Moreover, during free games, the wild will nudge on reels 2, 3, and 4, creating a lot of opportunities to create a big win.

Special Feature

If you land the Rudolph symbol on the third reel, you will trigger another special feature simply called “Rudolph Awakens Feature.” Basically, you will be awarded 10 free games. The frozen Rudolph will remain stuck into the entire reel until the ice melts.

In other words, you will get several free spins with an entire reel being wild, which will bring you lucrative rewards if you’re lucky.

What really makes this game stand out is its approach to the Christmas theme. Unlike other Christmas slots, which are all sparkly and jolly, Rudolph Awakens takes another turn. It’s actually an action game and tells a story of a rivalry between Santa and Rudolph.

Oh, and there are weapons as well! All in all, if you’re tired of playing traditional Christmas slots, this could be a great alternative.

If you want to play this game, you can find it on the majority of USA friendly online casinos that support Real Time Gaming online video slots. Some of the sites where you can claim a hefty welcome bonus and enjoy spinning the reels of Rudolph Awakens include Aladdin’s Gold Casino, Lucky Red Casino, and more.

New RTG Slot Releases — Overview

Real Time Gaming offers some great slots for many USA credit card casinos. Let’s take a look at some of the most recent titles released by this outstanding online slots developer.


777 is a simple online video slot with which developers wanted to pay tribute to old classic slots that had just three reels and not many paylines either. Therefore, if you want to try this slot, you will see a total of three reels and one payline.

However, you will also get to use a wild symbol and enjoy a couple of goodies, such as multipliers. Finally, what makes 777 stand out is a progressive jackpot that can award you a lucrative prize if you’re really lucky.

Storm Lords

Storm Lords is a bit more complex online slot, but nothing more than usual. It has five reels and a total of 50 paylines. The game is inspired by anime cartoons, and that’s clearly visible in the design of the game.

Apart from looking cool, it also comes with a set of bonus features, including bonus respins, wild symbols, expanding symbols, nudging, and more. If you’re into Asian culture and you like anime, then Storm Lords might be the game for you.

T-Rex II

After the huge success of the first part, RTG decided to make a sequel, which is also inspired by the ferocious dinosaur known as T-Rex. Sure, dinosaurs may not be the first thing that comes to mind when you think about online slots, but the game is still very interesting and manages to keep the attention of players for hours.

It has a standard 5×3 grid structure, along with several other interesting bonuses such as wild symbols, terror wilds, scattered symbols, free spins, and more.

Halloween Treasures

This Halloween, RTG was also one of the providers that decided to make the holiday special by launching its latest title called Halloween Treasure. Although the Halloween craze may have passed, there’s always next year! The game also has five reels and three rows. However, the number of paylines is set to 243, which is amazing!

If you want to play these games, you need to find an online casino that supports games by RTG and offers them. Many of them are actually USA friendly online casinos as RTG mainly makes games for people from the US who like to spin slots.

Therefore, feel free to explore them and find the ones that suit you the most to play these four games and other great titles offered by RTG.

BetOnline Promo — Free Spins Frenzy Reloaded

BetOnline is one of those USA credit card casinos that offer a lot of bonuses and cater to the players of every possible casino game. Therefore, you can find a lot of popular promotions on the platform, including various tournaments. One of the popular bonuses on the site is called Free Spins Frenzy Reloaded, and it awards all slot lovers with additional spins for their favorite slots.

All you have to do in order to reap the rewards of this promotion is play two popular games called Spinfinity Man and Gold Canyon at BetOnline between 12:01 am ET Friday and 11:59 pm Saturday. Every time you make five $5 spins, you will receive one additional spin for those games.

There is one thing that you need to take into account for this bonus, and that’s the expiration date of the free spins, which is set to 48 hours (or two days). In other words, if you don’t use your free spins in that time frame, they will expire and be gone forever.

For example, let’s say you have spun the reels of the two titles 50 times; that’s a total of 10 free spins that are awarded to you. The maximum number of free spins you can receive is 50, so take that fact into account when you make free spins in order to not get carried away when spinning the reels.

Some Limits

You need to take into account the fact that free spins are only available for the two titles and cannot be exchanged for cash. The only way to get cash from the free spins is to be very lucky and receive great prizes from your spins.

Make sure to read the terms and conditions for this slot, as well as standard terms and conditions as some things also apply to this promotion.

To sum up, this promotion offers a great way to enhance your slot experience on the web. If you want to improve your chances even more, you should definitely take a look at the promotions page of the BetOnline online gambling platform and examine other possible bonuses that you can claim for the casino.

The platform offers a lot of great casino bonuses, and some of them are related to big events or holidays. For example, they recently had a great $20,000 Halloween Blackjack Tournament, where the top 50 players were awarded a slice of the massive prize pool.

BetOnline Offers A $100,000 Iron Man Casino Contest

If you have an account on BetOnline, you probably know that it is one of the best USA credit card casinos, as well as a sportsbook. In fact, this platform is an overall gambling platform where you can enjoy taking part in various activities, including poker.

For now, let’s focus on its casino part, as there is an interesting promotion going on there, which is called $100,000 Casino Iron Man Contest.

Essentially, the casino rewards $100,000 every month for the luckiest players on the platform. However, to become eligible for the draw, you need to meet one condition — play five days a month with a turnover of $1,000 for each day. Once you do that, you will have an opportunity to win up to $10,000.

In fact, to improve your position in the draw, you need to receive tickets, and each ticket is received when you play for an additional five days and meet the same rollover.

Once you meet the terms for becoming eligible for the draw, you need to manually opt-in and hope for the best. Here’s how the prizes are distributed.


The first prize is $10,000, whereas the second and the third are $6,000 and $4,000, respectively. The fourth prize is $3,000. Places 5-10 will earn a prize of $2,000 each, and 11-50 $1,000 each.

All players who are in 51-100 place will receive $250. Finally, from 101-200 positions will receive a consolation prize of $125.

As you can see, there’s plenty of rewards, and although most of them are less than you spent, they are still free money which you can use for playing games on this casino.

If you like playing casino games, you should check out other options available at BetOnline as it has plenty of lucrative bonuses. Every once in a while, they come up with various tournaments where players can get hefty prizes if they do well.

Recently, the site had a big blackjack tournament where participants had an opportunity to earn up to $5,500 with just a $10 buy-in.

Finally, there are other interesting sites that offer exciting casino bonuses and other interesting promotions for every person who likes to play gambling games on the web. Make sure to check them out and enjoy playing slots, blackjack, baccarat, roulette, and more at some of the best US-facing online casinos.

Desert Nights Casino Weekly Promos Overview – Part 1

Desert Nights Casino is a great online casino platform that offers all sorts of casino games. Depending on your location, this site might be rebranded to Uptown Aces. However, the name doesn’t matter that much as both sites offer identical bonuses. If you enjoy playing games at USA credit card casinos, make sure to check out this platform.

The first interesting promotion is called Monday Ghost, and it is available every Monday. Basically, all you have to do is deposit at least $30 with the right coupon code, and you will get a 100 percent match bonus on top of that.

In other words, if you make a deposit of $50, for example, you will get an additional $50 you can use to play casino games on this platform. On top of that, you will also receive up to 100 free spins. The rollover requirement for this bonus is set to 30x, which is a standard amount for the majority of bonuses on this site.

The game also has a Bitcoin promotion, which is actually a daily bonus simply called Bitcoin Daily. It offers a 77 percent match bonus for everyone who uses this cryptocurrency and deposits at least $30 with an appropriate coupon code. The Bitcoin Daily promo also awards players with up to 77 free spins and comes with 30x wagering requirements.

Other Bonuses

The third interesting bonus that is worth your attention is a Weekly Match bonus, which you can redeem from Monday to Friday. It offers a 100 percent match on your deposit if it is higher than $30. In addition to that, you will also get up to 75 free spins. This bonus also comes with 30x wagering requirements.

Finally, this casino offers one of the most exciting casino bonuses out there, which is called the Bonus Queen and is redeemable two times every day. What you need to do is simply make a deposit of at least $25 with the right coupon code, and you will be invited to join Cleopatra on her throne.

In other words, you will be awarded free spins, which you can use on a slot called Cleopatra’s Gold and an appropriate match bonus. The thing with this promo is that all the rewards are adjusted to the height of your deposit.

If you deposit more than $300, you will get a 225 percent match bonus and a total of 50 free spins, which is the highest possible reward in this promo. It doesn’t have a max cashout and comes with a 30x wagering requirements.

If You Like Slots, Try These Titles at Aladdin’s Gold Casino

Aladdin’s Gold casino is a popular online casino platform for people who like playing USA credit card casinos. The platform has a lot of cool slots that every slot lover should check out. Let’s take a look at some of the most popular video slots at this site.

Aztec’s Millions

Aztec’s Millions is perhaps one of the most popular titles available on the site, mainly because it is a progressive jackpot slot. It features a lucrative final prize, which is currently $3,309,867. Whenever someone wins the jackpot, it resets back to $1 million. Therefore, if you are very lucky, the ancient South American tribe can help you become a millionaire overnight.

Cleopatra’s Gold

Cleopatra was an Ancient Egyptian queen who ruled the country for a while. RTG made an online slot inspired by the Egyptian culture and this empress, and it is one of their oldest titles. It features a total of five reels and 20 paylines that you can automatically adjust. The game includes some of the standard symbols that many Egyptian-themed slots have, such as scarab beetles and ankh keys.

Bubble Bubble

Bubble Bubble is a slot made in 2016 to honor the Halloween tradition, featuring a character called Winnie the Witch. The slot has five reels and a total of 50 paylines. There are various interesting symbols, including the Wild, which not only substitutes other symbols on the reels but also triples your prizes if they are a part of any combo. Moreover, the game features free spins and expanding wilds.

Secret Symbol

Another popular progressive jackpot slot by RTG is called Secret Symbol. Although it has two progressive prizes, they are not as high as the ones in Aztec Millions. Nevertheless, the game is still pretty exciting to play, as you can win multipliers that can increase your final prize up to 20 times. The theme of the slot is also ancient American civilizations.

Diamond Dozen

Diamond Dozen is all about diamonds, which are often associated with luxury and wealth. If you believe that these precious stones are lucky, you are going to love this slot. It features a 5×3 grid and a total of 20 paylines. On top of that, you can see various diamonds on the reels, which can help you trigger some very hefty bonus features such as free spins and doubled wins.

If you want to try these slots, make sure to check some of the best casino bonuses out there and increase your slot-playing experience.